Frequently Asked Questions

Everything you need to know about shopping with GoShopper.

What are your shipping times and costs?

We offer standard shipping which typically takes 3-5 business days and express shipping which takes 1-2 business days. Shipping costs are calculated at checkout based on your location and order weight.

How can I track my order?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.

What is your return policy?

We accept returns within 30 days of purchase, provided the items are in their original condition and packaging. Please visit our Returns Portal to start a request.

Which payment methods do you accept?

GoShopper accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Do you ship internationally?

Yes, we currently ship to over 50 countries worldwide. International delivery times vary by destination and typically range from 7-14 business days.

How can I contact customer support?

Our support team is available 24/7 via the live chat on our website or you can email us at [email protected] for assistance with any inquiries.